Privacy Policy for Surrey Inventory Services Ltd

At Surrey Inventory Service Ltd, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to email: or by writing to Surrey Inventory Service, 21 Halliford Close, Shepperton, TW17 8SL.

Who are we?

We’re Surrey Inventory Services Ltd, an independent inventory company with an office based in Shepperton operating throughout Surrey, Greater London and the South East.

We are committed to delivering excellence and professionalism with all our clients in the property inventory process.

Company Number: 10475001. The registered address is South Street House,51 South Street, Isleworth, Middlesex, TW7 7AA

How do we collect information from you?

We receive non-sensitive information (email & phone number) from third parties (letting agents, landlords, relocation companies) or when you contact us direct about our products and services.

What type of information is collected from you?

The personal information we collect might include your name, address, email address and phone number.
We also receive name, email address & phone numbers from third parties (letting agents, landlords, relocation companies)

How is your information used?

We may use your information to:
• Organize appointments for inspections
• Inform you of any delays or changes of times to inspections
• Send you information/documentation requested
• Seek your views or comments on the services we provide
• Notify you of changes to our services
• Send  communications which you have requested and that may be of interest

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?

We will not sell or rent your information to third parties.We will not share your information with third parties for marketing purposes.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: or by writing to Surrey Inventory Service Ltd, 21 Halliford Close, Shepperton, Middlesex, TW17 8SL.

You have the right to ask for a copy of the information Surrey Inventory Services Ltd holds about you. Please send this request via the above email.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

When you give us personal information, we take steps to ensure that it’s treated securely.

Use of ‘cookies’

Our website does NOT use cookies.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

Your information is NOT transferred to any other countries.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in October 2019.